Module 8 Introduction

Seeking support and interventions for mental health problems and illnesses can be complex. This is especially so for newcomers, who may be unfamiliar with what services exist and how to access them. Various factors can help or hinder whether and how refugees and immigrants seek services. This module identifies these factors and the various ways (“pathways”) clients seek support. The module also considers how services for newcomers can be better facilitated, including a review of cultural considerations and a thorough discussion of language and working with interpreters. This discussion involves the types of interpretation available, and the steps and procedures within different stages of an interpretation session. This section concludes with an exploration of interpretation in a mental health setting.

At the end of this module you will be able to

• Describe service use and how to approach navigating mental health services in Canada.
• Explain the key pathways to mental health care and recovery for newcomers.
• Describe how cultural considerations can affect service use by immigrants and refugees.
• Recognize the effects of language barriers on access to mental health care.
• Describe the key considerations for working with interpreters in mental health care.