Language and its effects on access to care

Communication is paramount when it comes to accessing mental health care services, talking about illness and emotional state of mind, and understanding overall treatments. In short, communication is a fundamental component of health care. The ability to speak French or English is a key determinant of health for immigrants and refugees. As a result, limited proficiency in either official language creates one of the greatest obstacles to accessing mental health care services.

Compromised communication can have an impact on the client's mental health. The client may receive inappropriate treatment, may not have a clear understanding of their diagnosis, may use mental health services less often, and may be less satisfied with the care received.

The issue of language is particularly important in mental health care as the dialogue between clients and service providers is central to both diagnostic assessment and treatment (Brisset et al., 2014).